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TWAC Policies

 

Financial Policy

In order to ensure proper payment on all charges these are the financial terms:

1-      All registration is done online and requires a NON-REFUNDABLE registration fee per swimmer, except the Spring Warm-up programs which must be paid in full at the time of registration and are non-refundable.  Upon registering for the program you will be given a two week trial period.  After this two week period you are financially responsible for all training dues for the rest of the season.  If you drop out of the program after the two week trial period you will still be required to fulfill your financial obligation until the end of the season.  If you decide to leave the program during the season we must receive written notice 30 days before dropping out, you will also be responsible for that month's fees.  Please remember that you are reserving a spot in a practice group that does not have unlimited registrations.  By registering for the team you are registering for that spot, we do not allow payment based on the number of practices you attended or the amount of time you are in the program (unless you are in the drop in program). 

2-      Swimmers who are signed up for monthly payments must pay their bill by the 15th of each month.  (Charges begin October 1st).  Any account not paid may incur a $5 late fee on the 20th on that month.  Accounts that continue to be delinquent will result in the swimmer's removal from the program. 

3-      Drop In Swimmers MUST pay $10 on the day they attend before entering the pool.  Unpaid drop ins will result in being removed from the program.

4-      Other charges: in addition to your training fees you are responsible for all meet entry fees and surcharges, all travel fees, merchandise, and lessons.  You will be billed monthly for these charges.

Please understand that we do not want to assess any account the $5 fee for carrying a balance after the 20th of each month.  However, we will take the necessary steps to hold each family accountable for the fees set forth for the program and bring everyone to a level playing field when it comes to financial obligations.

We understand that this is a trying economic time for everyone.  If, for financial reasons, you are not going to be able to adhere to this program’s financial requirements please let us know as soon as possible.  We will do everything we can to help you keep your children in this program provided it is fair to all team members and families.  However we cannot help you do this if you do not bring it to our attention directly and immediately.  Simply not paying your bill cannot be the way this information gets back to us.  Meet entry fees, however, ALWAYS need to be paid on time.

 

Meet Policy

1- You are required to pay all meet fees when signing up for the meet.

2- Anyone under the age of 13yrs old going to a meet must be accompanied by an adult

Competitive Swimmers Team Uniform Policy

1- Competitive swimmers are required to purchase the team suit, unless approved by TWAC. 

2- If wearing a swim cap at a meet it must display the TWAC name or a plain solid cap.

3- Swimmers must wear team shirt at the meets.

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